Testimonials

My cat got my hearing aids case out of my bag and pushed it off the counter which popped the case open. My HA’s became her toys before I discovered what she had done. My left one survived intact, but the right one the wire was barely hanging on. But Defiance Hearing Aid Center fixed them right up. Then he suggested that I try a different ear cup to make my Aids set better. Boy am I ever glad he did. They are comfortable now I forget that I have them in. I previously had to push them back in because they felt like they were coming out. Thanks!

Very detailed and took the time I needed. I received a through exam and all my questions were answered.

Have been coming here for two years. Hearing aids work great and the office is professional and employees are friendly and fun to work with. I am very happy with the services provided and recommend them if you are interested in hearing testing.

Good and helpful for for what I needed.

Defiance Hearing Aid Center is the best in the business. I've never worked with a company so committed to customer satisfaction. Combine that with their state-of-the-art technology, and flexible financing, and you can't go wrong. I recommend them to everyone.

We have had great service. Everyone is friendly and helpful. 

The staff was friendly, very clean/homely type office. They got me in for my appointment last minute. I didn't wait long. I would definitely recommend this place.

They understood this was all new to me, and they took the time to explain everything!

Helpful, caring.

Always prompt, friendly, and professional service.

Great place that use them for twelve years!

They are really nice and they treat you great help you with the hearing problems

Went in because my right side hearing aid was no longer functioning. Suspected wax filter…which to be honest, until looking it up I did not know they had. Went in without appointment, they checked it out, confirmed it was the filter, changed the one I was having trouble with, confirmed it now worked and sold me more filters and three desiccant blocks for my night time dryer. Total cost- $12.00. That is a win any day.

They are friendly, cleaned out our hearing aids, & our ears. Switched the battery to the right one

My dad goes here for his hearing aids he would recommend them to anybody

Very friendly and knowledgeable at what there were doing and my earrings aids work great a very good team.

Cleaning ear wax from my ear was going above and beyond what I expected, but it gave an accurate evaluation of my hearing. It was a great experience with a detail oriented audiologist. Thanks for your service.

John addressed my hearing aid needs repairing and cleaning my hearing aids beyond my expectations. They now work as good as the day I first received them.

Thanks John!

John and Rob are both super individuals and know their stuff. They both go above and beyond what is expected.

Best ever great people and service thank you Jerry.

Was great and professional friendly and informative. Nice people to work with.

Friendly, professional was by far the most detailed hearing test I’ve had. Excellent

I always receive great service and a warm reception. I highly recommend Defiance Hearing Aid Center.

I was pleased with the service and was very helpful in explaining what I need and look forward to getting back to your office so I can hear better.

Very nice & helpful

Friendly, professional was by far the most detailed hearing test I’ve had. Excellent

I am very satisfied and recommend Defiance Hearing Aid Center. Terry welcomes you pleasantly and professionally and explains what is wrong and what the followup will be. They all treat you like family.

From start to finish, everyone was very nice and professional. Would definitely refer friends & relatives.

Any time I have a problem with my hearing aids they get me in really quick. The receptionist is always very friendly and makes me feel comfortable.

Excellent visit with a doctor. She was very detailed and the testing that she was doing and was very good at explaining the results. It was a great experience overall.

Always great at the hearing aide center.

I am writing this review at the request of my 85 yr old Aunt. At least a decade ago, she went to another place to look into hearing aids. Short version, it was not a pleasant experience for her. So much so that she went for several years without any hearing aids at all. I went with her once, I concur that the staff that day probably should not work in a field with elderly people. I finally convinced her to go to the Defiance Hearing Aid Center. I knew she would be in good hands with whoever she saw, but it still took some convincing. I then even took her myself when I came home to make her go through with the appointment. Rob went above and beyond with his time to make sure she was comfortable and understood everything. The entire staff is extremely patient and kind with their customers. There is no pressure or agenda for them to try to upsell or push any products on you that you don’t need, and I cannot recommend them enough. I think I was most happy when she told me she had an issue with of the hearing aids so she immediately called to make an appointment and go fix it! Of course it was fixed, and she’s been wearing them now for the past eight months and wow, what a difference! So on behalf of Jill… (and all of us who converse with her) THANK YOU! :-)

Was great and professional friendly and informative. Nice people to work with.

John and Rob are both super individuals and know their stuff. They both go above and beyond what is expected.

Friendly, professional was by far the most detailed hearing test I’ve had. Excellent

Professional, courteous, knowledgable service. I was walked through the process and explained what and how every step of the way! 10 out of 10!

John was very professional when explaining and answering my questions.

Always quick and pleasant. Enjoy my visits

Everyone was extremely happy to help and listened to my concerns completely. I didn't feel rushed or hurried through the process. Terri listened to everything I had to say about my symptoms with an open mind and was very thorough. I would definitely recommend.

Right in, problem solved quickly.